Job Description
At DXC we use the power of technology to deliver mission‑critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We are seeking a detail‑oriented Incident Lifecycle Coordinator to support the end‑to‑end management of infrastructure incidents, ensuring timely resolution and effective communication throughout the incident lifecycle.
Key Responsibilities
- Provide technical support within infrastructure services, responding to incidents and assisting in resolution activities.
- Coordinate and track incidents across their full lifecycle, ensuring proper escalation and follow‑up.
- Support infrastructure‑related projects and operational tasks under supervision.
- Participate in monitoring and basic troubleshooting of infrastructure systems.
- Collaborate with technical teams to address infrastructure issues and maintain service quality.
- Maintain accur...