Job Description
Responsibilities
- Manage and mentor the IT team, ensuring a high level of performance and professional development
- Oversee the installation, configuration, and maintenance of hardware and software systems
- Establish metrics to demonstrate IT SLA is meeting business and security objectives, and leverage as source for continuous improvements
- Plan and execute IT projects, ensuring they are completed on time and within budget
- Security Management: Maintain ISO 27001 Information security controls to protect company data and systems
- Manage Budget by tracking contract renewals, project spend, contractors and participate in roadmap exercises for forecast future investment
- Vendor Management: Liaise with external vendors and service providers to negotiate contracts and manage service agreements
- Ensure timely support and troubleshooting for all end-users, improving overall user experience
- Policy Dev...