Job Description
Infrastructure Support Analyst
Requisition ID: 262824
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Global Network Engineering / GTEP in a Global Enterprise
environment ensuring specific individual goals, plans, initiatives are executed / delivered in support of
the team’s business strategies and objectives. Ensures all activities conducted are in compliance with
governing regulations, internal policies and procedures.
**Is this role right for you? In this role, you will:**
• Champions a customer focused culture to deepen client relationships and leverage broader Bank
relationships, systems and knowledge.
• Engages as an advanced escalation resource for complex network incidents when GNOC / Level 2 support is unable
to restore service or when incidents are classified as major, applying established standards, approved methods, and
Requisition ID: 262824
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Global Network Engineering / GTEP in a Global Enterprise
environment ensuring specific individual goals, plans, initiatives are executed / delivered in support of
the team’s business strategies and objectives. Ensures all activities conducted are in compliance with
governing regulations, internal policies and procedures.
**Is this role right for you? In this role, you will:**
• Champions a customer focused culture to deepen client relationships and leverage broader Bank
relationships, systems and knowledge.
• Engages as an advanced escalation resource for complex network incidents when GNOC / Level 2 support is unable
to restore service or when incidents are classified as major, applying established standards, approved methods, and