Job Description
Ingeniero de soporte Dispatch - Monterrey page is loaded## Ingeniero de soporte Dispatch - Monterreylocations: Monterrey, NL, Mexicotime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ **What success looks like in this role:**- Provides the full range of Field Engineering support for an assigned base of large / complex clients.- Takes complete ownership of onsite service activity.- Performs advanced-level maintenance on all products, including low-complexity installation activities.- Provides technical feedback on equipment, systems and processes to improve overall service delivery.- Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.- Identifies and resolves systemic issues within the team.- Proactively supports the needs of other team members, providing technical assistance and expertise.- Contributes to improved client services metrics reporting and documentation.- Monitors technical and process issues, proactively...