Job Description
Description:
A Tague Lumber Inside Sales Representative will work cooperatively with Outside Sales to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
Responsibilities:
- Build and maintain relationships with customers by providing superior customer service
- Act as a point of contact by supplying advice and information on products, estimates, and delivery schedules
- Recommend alternate products based on cost, availability, or specifications
- Process orders using BisTrack and ensure that materials are available for timely shipment
- Present price, credit, and terms in accordance with standard procedures and customers' profitability profiles
- Increase sales and average order size by cross-selling, up-selling, add-on sales, and offering promotional sale items
- Educate customers about terminology, features, and benefits of ...