Job Description
Job Description
Shelley Automation Inc. is a leader in providing cutting edge automation products and solutions. We are looking for a candidate in our Toronto office location to assist our current and potential markets with support of our products and applications. This is a customer service role where you will be directly involved with the customer.
This position will play a pivotal role in sales and pre-sales process, as the first point of interaction between customers and Shelley Automation. This person will handle the placement of orders, providing quotes and any other customer queries. Duties will also include order expediting, maintaining open order reports, and working with shipping to pick and process rush orders.
Responsibilities
- Assist in all customer service issues and ensure effective problem resolution
- Assist in the order entry and tracking process for all orders
- Provide pre-sales and post-sales support to the cu...