Job Description
Reporting to the Director, Operations, of Keolis Grand River, The Instructor, Operations is accountable for for operating Light Rail Vehicles (LRVs) safely and efficiently while also providing operational leadership, coaching, and training to LRV Operators. This role acts as a subject-matter expert for LRV operations, safety procedures, and customer service standards, supporting both frontline operations and training initiatives.
Knowledge and Skills:
• Operate Light Rail Vehicles in a safe, efficient, and customer-focused manner, in accordance with Keolis policies and safety regulations.
• Exceptional organizational and multi-tasking skills required.
• Effective communications skills.
• Strong attention to detail with a focus on quality and safety.
• Able to work effectively as a part of a team as well as independently.
• Proven ability to prioritize and accomplish multiple tasks with tight deadlines while maintaining safety and quality o...