Job Description
**Job Title: InsurtechImplementation Specialist**
**Job Overview**:
**Responsibilities**:
1. Implementation Support:
- Collaborate with clients to understand their specific needs and requirements.
- Analysis of workflows and product pricing matrixes to identify the most efficient ways in which to translate those processes to our platform.
- Work closely with internal teams to configure and customize the platform to meet client expectations.
This includes adapting existing excel and word files and documents.
2. **Training and Support**:
- Engage with clients to provide comprehensive training on how their offerings were implemented into the platform.
- Address client inquiries and concerns promptly, offering effective solutions to any issues or concerns.
- Act as a point of contact for ongoing support, ensuring client satisfaction and retention.
3. **Documentation**:
- Create and maintain detailed documentation of client configuratio...