Job Description
Join Quercus IT in Edmonton as an Intermediate Infrastructure Specialist, focusing on hands-on technical work across client environments. Make a significant impact by resolving complex issues.
This full-time position is ideal for those with a passion for client interaction and practical infrastructure support. You will gain exposure to various technologies while effectively handling Tier 2 escalations and service requests. This role allows you to communicate clearly with clients and enhance your technical expertise as you troubleshoot diverse systems.
Key Responsibilities:
• Configure and maintain IT infrastructures in client environments
• Troubleshoot hardware and networking issues across systems
• Support Tier 2 escalations and monitor system alerts
• Deliver clear communication with clients about technical problems
• Maintain thorough documentation of work performed
Requirements:
• Degree from a recognized IT program
• At least four years of relevant i...
This full-time position is ideal for those with a passion for client interaction and practical infrastructure support. You will gain exposure to various technologies while effectively handling Tier 2 escalations and service requests. This role allows you to communicate clearly with clients and enhance your technical expertise as you troubleshoot diverse systems.
Key Responsibilities:
• Configure and maintain IT infrastructures in client environments
• Troubleshoot hardware and networking issues across systems
• Support Tier 2 escalations and monitor system alerts
• Deliver clear communication with clients about technical problems
• Maintain thorough documentation of work performed
Requirements:
• Degree from a recognized IT program
• At least four years of relevant i...