Job Description
Elevate your IT career as an Intermediate IT Services Specialist at Clio in a hybrid work model from Calgary. Join our team to provide premier IT support while managing asset lifecycles and troubleshooting.
In this crucial role, you will manage the full spectrum of IT support tickets and enhance operational efficiency through technical best practices. Efficiency, detail, and communication are key as you interact with global employees and refine processes. You will also oversee the onboarding of new employees and maintain hardware inventories.
Key Responsibilities:
• Provide expert IT support and resolve inbound tickets
• Document troubleshooting steps and communicate clearly
• Support new employee onboarding and access management
• Maintain hardware asset inventory accurately
• Manage procurement and logistics for IT resources
Requirements:
• 2–5 years of IT support experience
• Proficient in troubleshooti...
In this crucial role, you will manage the full spectrum of IT support tickets and enhance operational efficiency through technical best practices. Efficiency, detail, and communication are key as you interact with global employees and refine processes. You will also oversee the onboarding of new employees and maintain hardware inventories.
Key Responsibilities:
• Provide expert IT support and resolve inbound tickets
• Document troubleshooting steps and communicate clearly
• Support new employee onboarding and access management
• Maintain hardware asset inventory accurately
• Manage procurement and logistics for IT resources
Requirements:
• 2–5 years of IT support experience
• Proficient in troubleshooti...