Job Description
IT Desktop and Network Support Dispatch Switzerland
Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.
- Ability to lift / move computer equipment weighing up to 50 lbs.
- Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
- Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to: monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi‑port data termination panels all under ‘Smart Hands’ capability.
- Ability to troubleshoot ...