Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Mandatory Requirements**- Fluent English (Speaking & Writing) - Ability to communicate clearly with end-users and document escalations effectively.
- Customer Service Experience (preferred) - Prior experience in a support or service-oriented role is highly desired.
- 2+ Years of IT Support Experience - Providing end-user support in a helpdesk or IT service desk environment.
- Strong Communication Skills - Able to explain technical issues in simple terms, both verbally and in writing.
- Troubleshooting & Multitasking - Ability to diagnose and resolve common technical issues while ha...