Job Description
Queen's Park Ontario Provincial Government, Canada | Posted on 04/07/2026
Job Description
Position: IT Operations Support Specialist
Location: Toronto, ON (onsite)
Job ID #: RQ10929
Duration: 12 Months
Role Overview
The Systems Administrator / Operations Support Specialist provides day‑to‑day operational and technical support, serving as a first point of contact for client issues. This role requires strong service management practices, technical troubleshooting skills, and the ability to collaborate effectively with cross‑functional technical teams.
Key Responsibilities
- Provide daily, ongoing first‑point‑of‑contact support to clients through a ticketing system or other established support mechanisms.
- Prioritize regularly scheduled support activities alongside urgent, unscheduled support requests with a high level of responsi...