Job Description
We’re growing!! And looking for a passionate, driven, and energetic candidate to join our team for the position of IT Service & Automation Specialist located in our Head Office in Guelph, Ontario.
Compensation: Starting at $65,000.00 annually plus bonus.
Job Description:
The IT Service & Automation Specialist is a hands-on role responsible for supporting and improving Microsoft 365 and Power Platform services. This position focuses on SharePoint Online support, Teams/OneDrive governance, Freshdesk service delivery, Power Automate workflow automation, Microsoft Copilot Agents, and Power BI reporting support. The role provides end-user troubleshooting, builds and maintains workflow automation to reduce manual effort. The IT Service & Automation Specialist will help develop AI-enabled self-service solutions using approved knowledge sources, supports dashboards/reporting to improve visibility, and produce documentation and training to improve a...