Job Description
Advance your IT services career at Clio as an IT Services Specialist in Calgary. Contribute significantly to ticket management, tech support, and asset oversight in a hybrid setup.
At Clio, your role will enhance the efficiency of IT operations, combining extensive technical support with effective asset management. As part of a team on the forefront of legal AI technology, you will help transform legal services by refining IT processes and supporting employee needs. This role challenges you to improve team efficiency while providing exceptional IT assistance.
Key Responsibilities:
• Deliver IT support, managing tickets to resolution
• Document troubleshooting processes and offer clear user solutions
• Administer onboarding tasks for new team members
• Keep accurate records of hardware using management tools
• Strengthen IT security practices alongside team efforts
Requirements:
• 2-5 years hands-on IT support experience
• Capability to effectively manage s...
At Clio, your role will enhance the efficiency of IT operations, combining extensive technical support with effective asset management. As part of a team on the forefront of legal AI technology, you will help transform legal services by refining IT processes and supporting employee needs. This role challenges you to improve team efficiency while providing exceptional IT assistance.
Key Responsibilities:
• Deliver IT support, managing tickets to resolution
• Document troubleshooting processes and offer clear user solutions
• Administer onboarding tasks for new team members
• Keep accurate records of hardware using management tools
• Strengthen IT security practices alongside team efforts
Requirements:
• 2-5 years hands-on IT support experience
• Capability to effectively manage s...