Job Description
Join a thriving organization as an IT Support Administrator, focusing on hands-on technical support and end-user assistance. Manage day-to-day IT operations and ensure system functionality across various platforms.
This role demands previous IT support or help desk experience, with a knack for troubleshooting issues across Windows and Microsoft 365 environments. In addition to managing IT support tickets, you will support hardware, software, and mobile devices while maintaining documentation and IT standards.
Key Responsibilities:
• Manage and resolve Tier 1-2 IT support tickets
• Provide end-user support for hardware and software issues
• Deploy and maintain laptops, desktops, and Android devices
• Troubleshoot Microsoft 365 applications effectively
• Support management of Active Directory user accounts
Requirements:
• Proven experience in IT support or help desk roles
• Strong troubleshooting skills in Windows and Microsoft 365
• Familiarity with mobi...
This role demands previous IT support or help desk experience, with a knack for troubleshooting issues across Windows and Microsoft 365 environments. In addition to managing IT support tickets, you will support hardware, software, and mobile devices while maintaining documentation and IT standards.
Key Responsibilities:
• Manage and resolve Tier 1-2 IT support tickets
• Provide end-user support for hardware and software issues
• Deploy and maintain laptops, desktops, and Android devices
• Troubleshoot Microsoft 365 applications effectively
• Support management of Active Directory user accounts
Requirements:
• Proven experience in IT support or help desk roles
• Strong troubleshooting skills in Windows and Microsoft 365
• Familiarity with mobi...