Job Description
We are seeking a IT Support Engineer for our client, a top service provider renowned for trading and refurbishing used technology, such as cellphones and laptops. This company is dedicated to assisting manufacturers with sustainable practices and plays a significant role in reducing new tech expenses on a global scale.
Key Responsibilities
• To provide operational support across Alchemy’s estate of devices, network infrastructure,
and end user computing related cloud services including health checks and reporting.
• Diagnose and resolve faults in physical and cloud-based services and infrastructure supported
by the Technical Operations team
• Take ownership of configuring and maintaining Alchemy’s Physical and virtual network
infrastructure, including LAN, WAN and Telephony
• Maintain the Security integrity of the Technical Operations service portfolio including
patching, automated v...