Job Description
Are you passionate about technology and eager to start a career in IT? Join our team as an IT Support and be a vital part of our tech‑driven company.
This position is ON‑SITE in Guadalajara and perfect for those who want to grow their skills in a supportive, dynamic environment.
Key Responsibilities
- Assist with diagnosing and resolving hardware and software problems.
- Troubleshoot network connectivity and internet issues.
- Help with the installation, configuration, and maintenance of devices.
- Document, track, and follow up on incidents and solutions provided.
- Perform routine maintenance on IT equipment.
- Ensure timely updates of software and operating systems according to company policies.
- Manage hardware and software inventory efficiently.
- Maintain accurate records of incidents, resolutions, and processes.
- Generate periodic reports on the status of technical support operation...