Job Description
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
Role Description
We are seeking a hands‑on, people‑oriented IT Team Lead to support our 24/7 live studio environment, ensuring reliability and performance of all IT systems and infrastructure. You will co‑lead a multidisciplinary team and coordinate with the IT Manager, Shift Managers, and global support teams to maintain world‑class uptime.
Key Responsibilities
- Leadership & Coordination
- Lead daily IT operations with the IT Manager, ensuring effective task delegation, shift coverage, and workflow optimization.
- Coach and mentor team members, fostering a proactive, accountable, and collaborative work environment.
- Support creation and maintenance of shift schedules, SOPs, and internal documentation.
- Participate in performance reviews and provide feedback to drive growth.
- Operations &...