Job Description
We're working with a leading Outsourcing/BPO consultancy to recruit Italian-speaking Content Moderators for an on-site TikTok project in Lisbon.
In this role, you will ensure that content posted by users meets community guidelines and policies. You will work in a fast-paced, international environment, reviewing videos, posts, and comments, and helping to maintain a safe and positive online experience for users worldwide.
Your Role:
- Review and moderate user-generated content in Italian, including videos, posts, and comments
- Identify and escalate inappropriate, harmful, or sensitive content
- Apply professional judgment and ensure consistent moderation decisions
- Collaborate with team members to resolve complex cases and identify recurring trends
- Document moderation actions and maintain accurate records
- Contribute to process improvements and knowledge sharing within the moderation team