Job Description
Join ITProFound as a Senior AI Architect to revolutionize AI solutions for the Province of Ontario. This onsite position focuses on enterprise architecture, conversational AI, and solution design.
As a Senior IT Artificial Intelligence Architect/Designer with ITProFound, you will play a pivotal role in architecting AI solutions for a key client, the Province of Ontario. Bring your 10+ years of experience in enterprise architecture and 4+ years specifically in designing conversational AI for voicebots and chatbots. You'll lead projects that integrate AI with industry-leading contact center technologies.
Key Responsibilities:
• Develop and architect AI-driven enterprise solutions
• Oversee conversational AI and virtual assistant initiatives
• Integrate AI systems with platforms like Genesys Cloud and Amazon Connect
• Upgrade IVR and digital customer engagement frameworks
• Lead collaborative efforts with project stakeholders
<...
As a Senior IT Artificial Intelligence Architect/Designer with ITProFound, you will play a pivotal role in architecting AI solutions for a key client, the Province of Ontario. Bring your 10+ years of experience in enterprise architecture and 4+ years specifically in designing conversational AI for voicebots and chatbots. You'll lead projects that integrate AI with industry-leading contact center technologies.
Key Responsibilities:
• Develop and architect AI-driven enterprise solutions
• Oversee conversational AI and virtual assistant initiatives
• Integrate AI systems with platforms like Genesys Cloud and Amazon Connect
• Upgrade IVR and digital customer engagement frameworks
• Lead collaborative efforts with project stakeholders
<...