Job Description
Kickstart your career as a Customer Service Representative at Grainger in Edmonton, Alberta, providing customers with superior support in a hybrid work environment. Enjoy consistent hours without weekend commitments.
Assigned to the Customer Service Center Supervisor, you will interact directly with customers, managing inquiries and orders via phone and email. Your focus will be on fostering positive customer experiences while working in a dedicated and team-oriented atmosphere. Flexible scheduling options ensure you can balance work and life effectively.
Key Responsibilities:
• Facilitate positive interactions through effective order tracking
• Understand and fulfill customer needs through active listening
• Use technical skills to promote Grainger's product alternatives
• Generate leads and sales opportunities for growth
• Resolve customer inquiries utilizing robust analysis
Requirements:
• High school diploma or equivalent required
• Minimum 1 year in a...
Assigned to the Customer Service Center Supervisor, you will interact directly with customers, managing inquiries and orders via phone and email. Your focus will be on fostering positive customer experiences while working in a dedicated and team-oriented atmosphere. Flexible scheduling options ensure you can balance work and life effectively.
Key Responsibilities:
• Facilitate positive interactions through effective order tracking
• Understand and fulfill customer needs through active listening
• Use technical skills to promote Grainger's product alternatives
• Generate leads and sales opportunities for growth
• Resolve customer inquiries utilizing robust analysis
Requirements:
• High school diploma or equivalent required
• Minimum 1 year in a...