Job Description
Wyndham Hotels & Resorts is now seeking a Jr. Analyst, GSS Collections to join our team at WHR Argentina in Buenos Aires, Argentina.
The Role
This role will be part of Global Shared Services based in Buenos Aires, Argentina.
The GSS Collections Jr Analyst will:
- Support the collections function by performing routine outreach activities and following up on overdue franchisee accounts.
- Assist in tracking payments, documenting customer interactions, and maintaining accurate account records in accordance with established procedures.
- Support basic dispute handling, escalation tracking, and default notice coordination under guidance from senior team members.
- Monitor assigned accounts for aging and payment status, escalating potential risks following defined guidelines.
- Contribute to maintaining accurate, complete, and audit‑ready collections documentation.