Job Description
Excel as a Junior Application Support Specialist at 222 Jarvis St. This role demands strong communication skills alongside technical expertise in ITIL service management and operational support.
This position, offered as a 1-year 5-month contract, seeks a candidate with over two years’ experience in ITIL Service Management and Operational Support. The individual will provide application expertise, manage technical queries, assist with system integrations, and maintain documentation while offering training to business teams.
Key Responsibilities: • Provide application expertise and support within the organization • Manage technical queries and ensure timely resolutions • Maintain comprehensive documentation for procedures and systems • Deliver training sessions tailored to user needs • Prepare maintenance and upgrade schedules for systems
Requirements: • 2+ years in ITIL Service Management • 2+ years in Operational Support • Excellent communication and custome...
This position, offered as a 1-year 5-month contract, seeks a candidate with over two years’ experience in ITIL Service Management and Operational Support. The individual will provide application expertise, manage technical queries, assist with system integrations, and maintain documentation while offering training to business teams.
Key Responsibilities: • Provide application expertise and support within the organization • Manage technical queries and ensure timely resolutions • Maintain comprehensive documentation for procedures and systems • Deliver training sessions tailored to user needs • Prepare maintenance and upgrade schedules for systems
Requirements: • 2+ years in ITIL Service Management • 2+ years in Operational Support • Excellent communication and custome...