L2 Service Desk Specialist — Fast First-Response Support

A leading digital transformation partner is seeking a Service Desk Agent in Mexico, Jalisco, Región Centro. The role involves being the first point of contact for B2B users, troubleshooting issues, and ensuring adherence to service standards. Candidates should have 1-3 years of experience in a support role, excellent communication, and customer service skills. This position offers an opportunity to grow within a forward-thinking company committed to digital transformation.
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