Job Description
Company Overview Schneider Electric is a global leader in energy management and automation, delivering innovative solutions that ensure Life Is On for everyone, everywhere, and at every moment. As part of our growing digital ecosystem, we are strengthening our technical support capabilities for EcoStruxure Building Activate (EBA)—a cloud-connected, nextgeneration building automation platform used worldwide. We are seeking a highly skilled L4 Product Support Engineer to join our advanced support organization and ensure the reliability, stability, and continuous improvement of our building automation solutions in the field. Role Overview The Level 4 Product Support Engineer provides expert-level technical support, advanced troubleshooting, and system-level diagnostics for complex issues that go beyond the scope of L3 support. This role serves as the technical escalation point for global support teams, partners, and country front-office engineers. You will work closely with R&D, QA, produ...