Job Description
At the Element by Westin Calgary Downtown, we are a boutique, all-suite hotel located in Calgary’s vibrant west end, focused on the wellness of our guests and associates alike.
We are looking for a warm, friendly, and organized Lead Breakfast Server who will lead the breakfast service team, ensuring professional, competent, and prompt service that meets our restaurant and brand standards.
Key Accountabilities
- Always provide the highest quality service to guests and associates, leading by example.
- Train, maintain, and enforce all service standards.
- Maintain a safe and sanitary work environment for all associates and guests; report unsafe conditions to management.
- Ensure the department is fully staffed and able to handle the volume of business.
- Understand and teach empowerment principles to ensure guest satisfaction.
- Listen and provide support to team members to ensure associate satisfaction a...