Job Description
Connell Chrysler Dodge Jeep Ram seeks a passionate Service Manager to drive excellence at our Middleton, Nova Scotia location. Ideal candidates will ensure top-notch customer service and team performance across all service operations.
In this vital role, you will utilize your leadership skills to oversee Service Department functions, including customer satisfaction, warranty management, and technician productivity. A successful Service Manager ensures compliance with Stellantis standards while fostering a high-performing and accountable team atmosphere.
Key Responsibilities:
• Lead, coach, and develop team members for optimal performance
• Deliver exceptional customer experiences and maintain CSI scores
• Manage shop operations to boost productivity and profitability
• Monitor KPIs to gauge department success
• Ensure accurate repair orders meet Stellantis standards
Requirements:
• Minimum five years of automoti...
In this vital role, you will utilize your leadership skills to oversee Service Department functions, including customer satisfaction, warranty management, and technician productivity. A successful Service Manager ensures compliance with Stellantis standards while fostering a high-performing and accountable team atmosphere.
Key Responsibilities:
• Lead, coach, and develop team members for optimal performance
• Deliver exceptional customer experiences and maintain CSI scores
• Manage shop operations to boost productivity and profitability
• Monitor KPIs to gauge department success
• Ensure accurate repair orders meet Stellantis standards
Requirements:
• Minimum five years of automoti...