Job Description
Join AgWest as a Lead Shop Service Advisor, focusing on service excellence and technician support. Enhance service operations and cultivate strong customer relationships in a busy environment.
The ideal candidate will take on the role of Shop Service Supervisor at AgWest, responsible for managing service workflows and supervising technicians. This position demands excellent organizational and mechanical skills to facilitate efficient service delivery while prioritizing customer satisfaction and team dynamics.
Key Responsibilities:
• Oversee shop service operations with a focus on safety
• Coordinate technician schedules and service requests
• Generate customer quotes and confirm invoice correctness
• Investigate service issues and suggest improvements
• Facilitate team training and conduct regular evaluations
Requirements:
• High School Diploma or equivalent background
• Experience in agricultural or heavy equipment repair
• Leadership or supervisory ba...
The ideal candidate will take on the role of Shop Service Supervisor at AgWest, responsible for managing service workflows and supervising technicians. This position demands excellent organizational and mechanical skills to facilitate efficient service delivery while prioritizing customer satisfaction and team dynamics.
Key Responsibilities:
• Oversee shop service operations with a focus on safety
• Coordinate technician schedules and service requests
• Generate customer quotes and confirm invoice correctness
• Investigate service issues and suggest improvements
• Facilitate team training and conduct regular evaluations
Requirements:
• High School Diploma or equivalent background
• Experience in agricultural or heavy equipment repair
• Leadership or supervisory ba...