Job Description
Drive customer engagement as a Lease Portfolio Specialist with BMW/MINI Langley. In this full-time role, you’ll manage portfolios, coordinate appointments, and enhance customer retention.
At BMW/MINI Langley, you will oversee customer interactions from initial contact through follow-up. This role involves managing lease and finance outreach, supporting service drive initiatives, and nurturing upgrade opportunities. With a focus on organization and communication, you’ll collaborate with Sales Management to optimize customer experience and support sales objectives.
Key Responsibilities:
• Execute outreach strategies for lease and finance portfolios
• Manage customer relationships from contact to appointment follow-up
• Coordinate efforts with Sales Consultants and Sales Management
• Support service drive customers and identify upgrades
• Maintain accurate CRM records and ensure timely follow-up
Requirements:
• Strong communication and interpersonal skills
• ...
At BMW/MINI Langley, you will oversee customer interactions from initial contact through follow-up. This role involves managing lease and finance outreach, supporting service drive initiatives, and nurturing upgrade opportunities. With a focus on organization and communication, you’ll collaborate with Sales Management to optimize customer experience and support sales objectives.
Key Responsibilities:
• Execute outreach strategies for lease and finance portfolios
• Manage customer relationships from contact to appointment follow-up
• Coordinate efforts with Sales Consultants and Sales Management
• Support service drive customers and identify upgrades
• Maintain accurate CRM records and ensure timely follow-up
Requirements:
• Strong communication and interpersonal skills
• ...