Job Description
Join Athabasca University as a Level II Student Service Advisor and contribute to student empowerment and academic success. You will provide critical support through guiding learners in navigating university processes and resources.
As a Student Service Advisor II, your responsibilities will include delivering responsive services and resolving student inquiries. You will assist learners with admissions and financial aid, working collaboratively to ensure effective communication. Emphasizing first contact resolution, you will be trained to handle queries focused on coaching, support, or care.
Key Responsibilities:
• Assist students with navigating university services seamlessly
• Provide accurate information related to admissions and tuition
• Engage with diverse individuals to deliver personalized support
• Handle complex issues with referral processes as needed
• Collaborate effectively with internal and external stakeholders
...
As a Student Service Advisor II, your responsibilities will include delivering responsive services and resolving student inquiries. You will assist learners with admissions and financial aid, working collaboratively to ensure effective communication. Emphasizing first contact resolution, you will be trained to handle queries focused on coaching, support, or care.
Key Responsibilities:
• Assist students with navigating university services seamlessly
• Provide accurate information related to admissions and tuition
• Engage with diverse individuals to deliver personalized support
• Handle complex issues with referral processes as needed
• Collaborate effectively with internal and external stakeholders
...