Job Description
Invocing Agent (Open)
Full time
Carretera Estatal 200 Querétaro Tequisquiapan #200 Aeropuerto Intercontinental Querétaro 76295 Querétaro, QUEMexico
Involves the completion of administrative tasks and coordination relating to the front‑line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office‑based activities.
General Job Description- Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
- Issues credits/debits to customer accounts as warranted.
- Maintains management and related departments updated on new, crucial and recurring problems.
- Verifies accuracy of customer invoices and mails them out.
- Keeps accurate, organized and updated records of invoice ...