Job Description
Unlock your potential with Long View as an Application Support Analyst, delivering vital technical services in the oil and gas sector. Engage in an innovative environment that promotes career and personal growth.
In this role, you will focus on providing managed and technical support for in-scope applications and infrastructures. You should have a proven track record of at least 5 years in a relevant technical support role. Your responsibilities will include incident management, documentation, and collaborating with product engineering teams to ensure operational excellence.
Key Responsibilities:
• Provide functional support for application issues
• Maintain systems through effective technical administration
• Document incident statuses and progress
• Engage with engineering for seamless service
• Dispatch incidents for further escalation when needed
Requirements:
• 5+ years of experience in technical support
In this role, you will focus on providing managed and technical support for in-scope applications and infrastructures. You should have a proven track record of at least 5 years in a relevant technical support role. Your responsibilities will include incident management, documentation, and collaborating with product engineering teams to ensure operational excellence.
Key Responsibilities:
• Provide functional support for application issues
• Maintain systems through effective technical administration
• Document incident statuses and progress
• Engage with engineering for seamless service
• Dispatch incidents for further escalation when needed
Requirements:
• 5+ years of experience in technical support