Job Description
**Location:** La Tour-de-Peilz, Switzerland
**Work model:** On-site / 80-100%
**Contract type:** Permanent
**Target start date:** ASAP
**Deadline for applications:** July 22nd, 2026
**Reimagine what coffee can be. Reimagine what you can become.**
As a Loyalty, Onboarding and Retention Lead at Nespresso, your mission is to lead and optimize end‑to‑end onboarding, loyalty and retention experiences that strengthen customer engagement, satisfaction and lifetime value. You’ll make a difference by collaborating closely with Customer Care, Insights, Channels and Marketing to deliver seamless and impactful customer journeys. This is your opportunity to elevate the world of coffee while driving positive impact.
**How you’ll make an impact as a Loyalty, Onboarding and Retention Lead**
+ Driving onboarding initiatives across customer touchpoints, ensuring a seamless welcome experience that accelerates integration and engagement into...
**Work model:** On-site / 80-100%
**Contract type:** Permanent
**Target start date:** ASAP
**Deadline for applications:** July 22nd, 2026
**Reimagine what coffee can be. Reimagine what you can become.**
As a Loyalty, Onboarding and Retention Lead at Nespresso, your mission is to lead and optimize end‑to‑end onboarding, loyalty and retention experiences that strengthen customer engagement, satisfaction and lifetime value. You’ll make a difference by collaborating closely with Customer Care, Insights, Channels and Marketing to deliver seamless and impactful customer journeys. This is your opportunity to elevate the world of coffee while driving positive impact.
**How you’ll make an impact as a Loyalty, Onboarding and Retention Lead**
+ Driving onboarding initiatives across customer touchpoints, ensuring a seamless welcome experience that accelerates integration and engagement into...