Job Description
Job Title: Manager, Enterprise CAB
Overview
Responsible for governance, evaluation, and authorization of moderate- to high-risk IT changes within the change enablement practice.
Responsibilities
- Organize and facilitate weekly Enterprise CAB and TAB meetings.
- Assess the quality, consistency, and rationale of high-risk changes submitted by sector CABs.
- Approve or reject changes based on compliance, risk, and IT impact criteria.
- Refocus discussions, manage disagreements, and lead difficult conversations with confidence.
- Collaborate closely with sector CAB managers, technical experts (TAB), change coordinators, and business stakeholders.
- Actively contribute to continuous improvement of change enablement practices, aligned with ITSM maturity objectives.
- Support implementation of monitoring, reporting, and dashboard mechanisms for process transparency and performance.
- Manage operational ...