Job Description
Join Airbus as the Manager of the A220 Customer Response Team in Mirabel, Quebec, leading technical expertise and enhancing customer support systems. This role requires strong cross-collaboration skills.
In this position, you will manage the A220 Customer Response Center, ensuring timely and effective support for the global A220 fleet. You will leverage your experience in aircraft systems to guide a dedicated team and establish vital customer relationships. Your leadership will foster a culture of continuous improvement and operational efficiency.
Key Responsibilities:
• Organize CRC operations to support fleet needs 24/7
• Enhance client service experience through quality communication
• Conduct on-site support as required for customer issues
• Guide team with training and performance development
• Collaborate with leadership to address technical interruptions
Requirements:
• Minimum ten years in aircraft maintenance and team oversight
• Strong leadership...
In this position, you will manage the A220 Customer Response Center, ensuring timely and effective support for the global A220 fleet. You will leverage your experience in aircraft systems to guide a dedicated team and establish vital customer relationships. Your leadership will foster a culture of continuous improvement and operational efficiency.
Key Responsibilities:
• Organize CRC operations to support fleet needs 24/7
• Enhance client service experience through quality communication
• Conduct on-site support as required for customer issues
• Guide team with training and performance development
• Collaborate with leadership to address technical interruptions
Requirements:
• Minimum ten years in aircraft maintenance and team oversight
• Strong leadership...