Job Description
The Opportunity
This role leads a team of Team Leaders handling Accident Benefit claims, providing strategic direction, coaching, and oversight. It focuses on driving performance, ensuring strong governance, and collaborating with key stakeholders. The position also emphasizes talent development, continuous improvement, and leading change.
What to Expect
- Lead a team of 5 - 7 Team Leaders overseeing a portfolio of Accident Benefit claims
- Provide strategic direction, coaching and mentorship to Team Leaders
- Drive financial, strategic and operational objectives
- Provide technical oversight, authority and direction
- Effective planning, recruiting, development and retention of skilled and engaged talent
- Engage all stakeholders in effective portfolio management, including underwriting, actuary and senior claims leadership.
- Ensure appropriate governance and oversight.
- Drive our quality a...