Job Description
The Manager of Operations bridges Blend’s business teams and the IT and integration team responsible for building the platforms, integrations, and automations that run the firm. This is a business-facing role: you will work across GES functions (Finance, People, Operations, Legal, IT, Marketing) and commercial and delivery teams (Sales, Client Delivery, Practices & Solutions, Service Lines, and Delivery Centers) to understand how work gets done, where technology is falling short, and what should be built or improved.
You will translate those needs into clear, prioritized requirements and work closely with IT to shape solutions from concept through delivery. The right candidate is equally comfortable talking process with a business leader and architecture with a developer.
What You Will Do
Opportunity Identification
- Engage business stakeholders across commercial, delivery, and GES teams t...