Job Description
THE POSITION
We’re hiring a Manager, Provider Network Operations to join our Clinical and Customer Support Operations (CCSO) team.
In this role, you will be responsible for managing and optimizing the day‑to‑day operations of Maple’s national network of healthcare providers. You’ll lead a team responsible for ensuring providers are effectively supported, operational workflows run smoothly, and performance targets are consistently met.
You will work cross‑functionally with Product, Engineering, Sales, and Marketing to align provider network operations with Maple’s broader business strategy. This role is well‑suited for a strong operator who is comfortable managing complexity, leading teams, and improving systems in a fast‑paced, regulated environment.
YOUR IMPACT
- Lead and develop the Provider Network Operations team, providing clear direction, coaching, and accountability.
- Oversee day‑t...