Job Description
Responsibilities
The Managing Partner accepts the role of branch owner and is the leader and champion for overall service quality and member experience for their branch(s).
By overseeing delivery of a full range of advice and solutions to members and prospective members, leading and coaching a branch team committed to service excellence, they are accountable for all day‑to‑day operations of their branch(s) ensuring that all established policies and procedures are followed. They ensure that deposit and lending activities contribute positively to the profitability of the credit union and that members are promptly and professionally served using a member needs‑based model of service. Leadership model and promote Access values, service, and culture. Provide leadership to branch team(s) by reinforcing best practices, policies, and procedures, including oversight on internal controls. Monitor branch sales and service activities to ensure achievement of establish...