Job Description
Location: Mexico City / Hybrid Full-time We're looking for a Marketing Program Manager to lead and optimize premium support programs for enterprise clients. In this role, you'll activate and manage five core service pillars, align internal teams, and ensure an exceptional client experience from start to finish. Responsibilities Own program‐level delivery, aligning expectations, commitments, and outcomes. Translate high‐level requirements into actionable plans across multiple teams. Lead Premium Support activations and enhance client satisfaction. Manage a portfolio of enterprise clients and drive structured program planning. Provide clear governance through reporting, communication, and risk management. Identify adoption gaps and process inefficiencies; drive scalable solutions. Collaborate cross‐functionally and act as a trusted advisor to clients and teams. Support account growth and renewal by demonstrating program value. What You Bring Experience in Program Management, Mark...