Job Description
Description
The Product Expert team provides specialist aftermarket engineering support across spare parts, technical troubleshooting, field investigations, and equipment improvement. It acts as a bridge between regional customer needs and global engineering capability.
Your responsibilities
Deliver rapid, close-to-customer engineering support for critical customers in Central Asia, with focus on technical quality, responsiveness, and practical problem solvingResolve technical queries from customers, suppliers, field service, and internal teams relating to spare parts, equipment design, materials, drawings, and in-service equipment issuesUndertake complex parts identification, develop technical supply lists, and maintain recommended spare parts lists, first-fill spare parts packages, and related technical recordsSupport review and resolution of parts-related non-conformances, material deviations, and critical...