Job Description
Our client is an integrative natural medicine clinic based in Scottsdale, Arizona, offering naturopathic primary care, chiropractic, acupuncture, nutrition counseling, IV therapy, and wellness services. Their patients often come to them after exhausting conventional options — they're curious, thoughtful, and looking for a whole-person approach to their care. The clinic is hiring a fully remote Medical Receptionist to be the first, warm point of contact across every channel patients use.
This is a phone-forward role. Roughly 20 patient calls a day flow through you — a mix of inbound scheduling, follow-up, patient questions, and outbound recall — and you'll also carry the text and email queues, plus data entry into the practice management system. The right person brings a calm, caring presence to every interaction and stays organized across all three channels without dropping the thread.
Early in the role, success looks like a well-managed daily call flow, timely responses...