Job Description
What will I be doing?
As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will also be required to have extensive knowledge of menu offerings.
- Manage guest queries in a friendly, timely, and efficient manner
- Serve alcoholic/non‑alcoholic beverages in conjunction with licensing/liquor regulations for residents and non‑residents
- Ensure knowledge of menu and all products
- Ensure mis‑en‑place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation