Job Description
About the Role
The Microsoft Core Infrastructure Operations Specialist is responsible for the operational management, governance and reliability of the organization's Microsoft 365 platform and selected enterprise Saa S applications. The role ensures that collaboration, productivity, and integration services operate securely and efficiently through structured processes, lifecycle management, and adherence to security and compliance standards. The position serves as a central operational point of expertise for Microsoft 365 services as well as a defined set of smaller Saa S platforms, ensuring consistent governance, service hygiene, and user support across the application landscape.
Responsibilities
Microsoft 365 Operations
Operate, maintain, and support Microsoft 365 services including productivity, collaboration, security, and identity-related components. Conduct incident resolution, troubleshooting, root-cause analysis, and service optimization act...