Job Description
Take charge as a Mid-Level Service Manager in Red Deer, Alberta, leading residential service operations for exceptional customer experiences. Enhance team performance and operational efficiency in this full-time, in-person role.
Confidential is seeking a proactive Service Manager to oversee residential service operations in Red Deer. The candidate should have 2+ years of leadership experience in plumbing or home services and be adept at coaching and developing service technicians. Your goal is to optimize scheduling and engage a high-performing team, driving customer satisfaction through effective operational practices.
Key Responsibilities:
• Lead and develop a skilled service technician team
• Manage daily operations to ensure service excellence
• Collaborate with Dispatch for optimized scheduling
• Address customer concerns effectively and professionally
• Monitor KPIs for quality and productivity improvements
Requirements:
• 2+ years of leadership experie...
Confidential is seeking a proactive Service Manager to oversee residential service operations in Red Deer. The candidate should have 2+ years of leadership experience in plumbing or home services and be adept at coaching and developing service technicians. Your goal is to optimize scheduling and engage a high-performing team, driving customer satisfaction through effective operational practices.
Key Responsibilities:
• Lead and develop a skilled service technician team
• Manage daily operations to ensure service excellence
• Collaborate with Dispatch for optimized scheduling
• Address customer concerns effectively and professionally
• Monitor KPIs for quality and productivity improvements
Requirements:
• 2+ years of leadership experie...