Job Description
Embrace a key role at Mirth Resorts & Residences as a Reservation Executive, where you will bring warmth and professionalism to the reservation process. Your responsibilities include managing inquiries and maintaining high standards of service.
This position is ideal for candidates with 2-4 years of experience in boutique hospitality, equipped with strong communication skills. As a Reservation Executive, you'll oversee booking inquiries, manage villa allocations, and ensure accurate reservation systems are in place. Anticipating guest needs and resolving issues will enhance the luxury experience offered by Mirth.
Key Responsibilities:
• Handle booking inquiries efficiently via phone and email
• Manage villa allocations and coordinate with property teams
• Provide detailed information on packages and features offered
• Update reservation systems and maintain records accurately
• Upsell suitable experiences to enhance guest satisfaction
Requirements:
• Bachelor...
This position is ideal for candidates with 2-4 years of experience in boutique hospitality, equipped with strong communication skills. As a Reservation Executive, you'll oversee booking inquiries, manage villa allocations, and ensure accurate reservation systems are in place. Anticipating guest needs and resolving issues will enhance the luxury experience offered by Mirth.
Key Responsibilities:
• Handle booking inquiries efficiently via phone and email
• Manage villa allocations and coordinate with property teams
• Provide detailed information on packages and features offered
• Update reservation systems and maintain records accurately
• Upsell suitable experiences to enhance guest satisfaction
Requirements:
• Bachelor...