Job Description
Play a pivotal role at Viova in Montreal as a Customer Success Manager. Help clients across Canada and the U.S. thrive by utilizing cutting-edge AI technology.
In this role, you will guide clients through their onboarding journey, ensuring they realize the potential of Viova's AI solutions for car dealerships. Building relationships with service and sales leaders, you will also monitor accounts and identify opportunities for growth. This position empowers you to influence how AI reshapes the customer experience in the industry.
Key Responsibilities:
• Oversee the onboarding of new clients with care
• Cultivate and maintain long-term relationships with clients
• Provide proactive issue resolution for client feedback
• Monitor account health and identify growth prospects
• Conduct training and best practices for optimal usage
Requirements:
• 2+ years in a client-facing role such as Customer Success
• Fluent ...
In this role, you will guide clients through their onboarding journey, ensuring they realize the potential of Viova's AI solutions for car dealerships. Building relationships with service and sales leaders, you will also monitor accounts and identify opportunities for growth. This position empowers you to influence how AI reshapes the customer experience in the industry.
Key Responsibilities:
• Oversee the onboarding of new clients with care
• Cultivate and maintain long-term relationships with clients
• Provide proactive issue resolution for client feedback
• Monitor account health and identify growth prospects
• Conduct training and best practices for optimal usage
Requirements:
• 2+ years in a client-facing role such as Customer Success
• Fluent ...