Job Description
MSB Contact Centre Advisor
Location:
Chester, GB, CH99 9FB
Brand: HSBC
Area of Interest:
Closing Date:
Date: 15 Jul 2026
**Job description**
**About M&S Bank**
We’re proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We’re here to make banking feel more personal — and that starts with how we support our people.
**The Opportunity**
This is more than a customer service role — it’s a launchpad for your career. Whether you’re new to financial services or looking to grow, we’ll support your development every step of the way.
**What You’ll Do**
+ Be the first point of contact for customers via phone
+ Provide support, resolve queries, and guide customers through our digital banking services
+ Handle complaints with empathy and ownership
+ ...
Location:
Chester, GB, CH99 9FB
Brand: HSBC
Area of Interest:
Closing Date:
Date: 15 Jul 2026
**Job description**
**About M&S Bank**
We’re proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We’re here to make banking feel more personal — and that starts with how we support our people.
**The Opportunity**
This is more than a customer service role — it’s a launchpad for your career. Whether you’re new to financial services or looking to grow, we’ll support your development every step of the way.
**What You’ll Do**
+ Be the first point of contact for customers via phone
+ Provide support, resolve queries, and guide customers through our digital banking services
+ Handle complaints with empathy and ownership
+ ...