Job Description
Join a market-leading organisation supporting some of Australia's key National and International customers.
Reporting to the National Account Fleet Support Manager, you will be responsible for managing customer relationships at a local level, ensuring service performance is delivered, and supporting the ongoing growth of National Accounts.
This is a hands-on, customer-facing role combing relationship management, operational support, and data-driven insights, with limited travel required.
Requirements
What You'll Be Doing
- Acting as the primary contact for assigned customers.
- Building strong relationships across multiple stakeholder levels.
- Managing site visits, call cycles, and ongoing customer engagement.
- Delivering monthly KPI reports, QBR support, and fleet insights.
- Analysing utilisation, performance, and cost data to drive improvements.
- Supporting equipment installations,...